Now Assist
Generative AI for ITSM, CSM, HRSD: summarisation, resolution, search.
ServiceNow
Senior experts for Now Assist, AI Agents and Workflow Data Fabric.
Platform architects who turn IT, HR and customer workflows into agentic workflows with measurable deflection and resolution gains. Delivered through staff augmentation, dedicated squads or fractional architecture, sourced through the ServiceNow practitioner communities and vetted by a senior peer.
Modules
What our ServiceNow experts deliver.
AI Agents & Orchestrator
Agent design, AI Agent Studio, orchestration across workflows.
Workflow Data Fabric
Zero-copy connectors, integration hub, knowledge graph.
AI Control Tower
Inventory, governance and value tracking of AI across the enterprise.
Roles we staff
- ServiceNow AI Architect
- Now Assist Consultant
- Platform Developer
- Technical Architect
Credentials we verify
- Certified Implementation Specialist
- Certified Application Developer
- Certified Technical Architect
Checked against the vendor's public credential registry where available.
FAQ
ServiceNow AI staffing, answered.
Where do you find senior ServiceNow AI experts?
Mostly outside job boards. We source through the ServiceNow practitioner communities: user groups, community forums, meetups and conference speakers, with priority to recognised community contributors. Lead time depends on how scarce the profile is; we give you a realistic estimate when we qualify the brief.
How do you vet ServiceNow AI consultants?
Every profile passes three checks: a technical interview led by a senior peer on the same ServiceNow stack, verification of vendor credentials against the official registry where one exists, and reference calls on past enterprise deliveries. Profiles that fail any step are not presented.
What engagement models do you offer?
Three models: staff augmentation (an expert embedded in your team, billed on a daily rate), a dedicated squad (architect plus engineers delivering an agreed scope), and a fractional AI architect (two to eight days a month for design authority and governance).
Can you reinforce our ServiceNow team for a Now Assist rollout?
Yes. We typically add a Now Assist architect and one or two platform developers to your existing team for the rollout phase, with knowledge transfer built into the engagement.